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According to the german civil code you have the right to cancel the contract for the purchase of any item within one month of delivery.
As a consequence you are not bound by your order in case you cancel the contract within one month after you received the items ordered.
You are not required to give reasons for the cancellation, (nevertheless we would appreciate to learn about your reasons) and declare the cancellation in written form (e.g. by letter, card,e-mail) or by sending back the item(s) without further notice to:
Bdsm-onlineshop.com
Christoph Pacho
Theresienplatz 5-7
90403 Nürnberg
E-Mail.: info [at] bdsm-onlineshop.com
To meet the one month -deadline it is sufficient to declare the cancellation, respectively handing over the items to the post.
In case of cancellation, you are obliged to return the items; we will refund the relevant part of the purchase price for the item(s).
You have no right to cancel the contract in case
- the items have been produced exclusively according to your individual orders or are meant to fit your personal requirements or are not suitable for a return due to their nature.
- of the purchase of video, DVD, audio, video games and software products where the item has been unsealed.
Please return the items including the original invoice.
Lingerie sets and product sets are to be returned completely.
Please note that you will have to bear the costs of returning the items to us in case their price is below € 40,- unless we delivered the item to you in error or the item is faulty.one month right of return Bdsm-onlineshop.com is delighted to satisfy the customers with its products and service. If you should be displeased anyhow, you do have the possibility to return the products within one month (from of the date of incoming mail), except from used hygienic and damaged products. Lingerie sets and product packs are to be returned completely. Find more on this in our terms of business.
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